Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners

MSS402010 Mapping and Delivery Guide
Manage the impact of change on own work

Version 1.0
Issue Date: May 2024


Qualification -
Unit of Competency MSS402010 - Manage the impact of change on own work
Description
Employability Skills
Learning Outcomes and Application This unit of competency covers the skills and knowledge required by an individual to effectively manage the changes in their own work resulting from their organisation’s implementation of competitive systems and practices. This unit applies to an individual in an organisation implementing competitive systems and practices that affect the individual’s own work. The unit includes the skills required to positively participate in ongoing and continuous change as it affects their work. The individual will be expected to deal with these changes as part of a team and to give feedback from their own perspective.This unit requires the application of skills associated with problem solving, planning and organising and self-management for assessing and managing the impact of change on own work. This unit also requires the ability to seek information and feedback from team members on the impact of changes and suggested improvements. No licensing, legislative or certification requirements apply to this unit at the time of publication.
Duration and Setting X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting.

The unit should be assessed holistically and the judgement of competence shall be based on a holistic assessment of the evidence.

The collection of performance evidence:

should occur over a range of situations which include typical disruptions to normal, smooth operation of the workplace

will typically include a supervisor/third-party report focusing on consistent performance and problem recognition and solving. A supervisor/third-party report must be prepared by someone who has a direct, relevant, current relationship with the person being assessed and who is in a position to form a judgement on workplace performance relevant to the unit of competency

must include evidence of responding to change in own workplace

will typically include the use of appropriate tools, equipment and safety gear requiring demonstration of preparation, operation, completion and responding to problems.

Assessment should occur in operational workplace situations. Knowledge evidence may be collected concurrently with performance evidence (provided a record is kept) or through an independent process such as workbooks, written assessments or interviews (provided a record is kept).

Assessment processes and techniques must be appropriate to the language, literacy and numeracy requirements of the work being performed and the needs of the candidate.

Conditions for assessment must include access to all tools, equipment, materials and documentation required including, relevant workplace procedures, product and manufacturing specifications associated with this unit.

Foundation skills are integral to competent performance of the unit and should not be assessed separately.

Assessors must satisfy the assessor competency requirements that are in place at the time of the assessment as set by the VET regulator.

The assessor must demonstrate both technical competency and currency.

Technical competence can be demonstrated through:

relevant VET or other qualification/Statement of Attainment AND/OR

relevant workplace experience

Currency can be demonstrated through:

performing the competency being assessed as part of current employment OR

having consulted with an organisation providing relevant environmental monitoring, management or technology services about performing the competency being assessed within the last twelve months.
Prerequisites/co-requisites
Competency Field Competitive systems and practices
Development and validation strategy and guide for assessors and learners Student Learning Resources Handouts
Activities 		Slides
PPT 		Assessment 1 Assessment 2 Assessment 3 Assessment 4
Elements of Competency Performance Criteria              
Element: Examine the impact of change on own work practices
  • Identify competitive systems and practices relevant to changes in own work.
  • Examine changes to work flow.
  • Examine changes to equipment/process/physical environment.
  • Examine changes to work relationship with team members and other teams.
  • Examine changes to data collection needs.
  • Examine changed work for impacts on health, safety and environment (HSE).
  • Examine changes to quality requirements.
  • Identify any additional individual skill needs.
  • Identify other areas requiring assistance.
       
Element: Implement change
  • Review changes which may have an adverse impact with team leader.
  • Adopt changes to individual work practice.
  • Seek assistance in gathering/processing data, as required.
  • Implement the data collection/processing and take actions on resulting information in accordance with procedures.
  • Seek assistance/training to meet needs caused by change.
       
Element: Implement continuous improvement
  • Critically examine all changes.
  • Identify impacts of changes both up and down the immediate value stream.
  • Identify areas for improvement.
  • Make recommendations for improvement in accordance with procedures.
       


Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1

Examine the impact of change on own work practices

1.1

Identify competitive systems and practices relevant to changes in own work.

1.2

Examine changes to work flow.

1.3

Examine changes to equipment/process/physical environment.

1.4

Examine changes to work relationship with team members and other teams.

1.5

Examine changes to data collection needs.

1.6

Examine changed work for impacts on health, safety and environment (HSE).

1.7

Examine changes to quality requirements.

1.8

Identify any additional individual skill needs.

1.9

Identify other areas requiring assistance.

2

Implement change

2.1

Review changes which may have an adverse impact with team leader.

2.2

Adopt changes to individual work practice.

2.3

Seek assistance in gathering/processing data, as required.

2.4

Implement the data collection/processing and take actions on resulting information in accordance with procedures.

2.5

Seek assistance/training to meet needs caused by change.

3

Implement continuous improvement

3.1

Critically examine all changes.

3.2

Identify impacts of changes both up and down the immediate value stream.

3.3

Identify areas for improvement.

3.4

Make recommendations for improvement in accordance with procedures.

Evidence required to demonstrate competence in this unit must be relevant to and satisfy the requirements of the elements and performance criteria and include the ability, for one (1) or more changes, to:

identify competitive systems and practices used in their own workplace

identify change and its impact on own work practices in relation to implementation of competitive systems and practices

adopt change and seek any required assistance

identify areas for improvement.

Must provide evidence that demonstrates knowledge relevant to their job role sufficient to fulfil their job role under routine only supervision:

features of common competitive systems and practices in use in own workplace

sources of data on the process/plant

methods of determining own skill needs

health, safety and environment (HSE) principles relevant to own job

change implementation contacts and procedures

employee assistance mechanisms within organisation.

Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assignment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)

Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1

Examine the impact of change on own work practices

1.1

Identify competitive systems and practices relevant to changes in own work.

1.2

Examine changes to work flow.

1.3

Examine changes to equipment/process/physical environment.

1.4

Examine changes to work relationship with team members and other teams.

1.5

Examine changes to data collection needs.

1.6

Examine changed work for impacts on health, safety and environment (HSE).

1.7

Examine changes to quality requirements.

1.8

Identify any additional individual skill needs.

1.9

Identify other areas requiring assistance.

2

Implement change

2.1

Review changes which may have an adverse impact with team leader.

2.2

Adopt changes to individual work practice.

2.3

Seek assistance in gathering/processing data, as required.

2.4

Implement the data collection/processing and take actions on resulting information in accordance with procedures.

2.5

Seek assistance/training to meet needs caused by change.

3

Implement continuous improvement

3.1

Critically examine all changes.

3.2

Identify impacts of changes both up and down the immediate value stream.

3.3

Identify areas for improvement.

3.4

Make recommendations for improvement in accordance with procedures.

This field allows for different work environments and conditions that may affect performance. Essential operating conditions that may be present (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) are included.

Competitive systems and practices include one or more of:

lean operations

agile operations

preventative and predictive maintenance approaches

statistical process control systems, including six sigma and three sigma

Just in Time (JIT), kanban and other pull-related operations control systems

supply, value, and demand chain monitoring and analysis

5S

continuous improvement (kaizen)

breakthrough improvement (kaizen blitz)

cause/effect diagrams

overall equipment effectiveness (OEE)

takt time

process mapping

problem solving

run charts

standard procedures

current reality tree.

Impact of change may include one or more of:

elements being undertaken individually or as part of a team

seeking assistance from team leaders for areas outside the employee’s range of responsibility and authority.

Procedures (written, verbal, visual, computer based, etc.) include one or more of:

work instructions

standard operating procedures (SOPs)

safe work method statements

formulas/recipes

batch sheets

temporary instructions

any similar instructions provided for the smooth running of the plant.

Gathering and monitoring performance data include one or more of:

manual gathering by individual employees through charts, tally sheets or keypad/board entry

automatic collection through software, such as SCADA software, ERP systems, MRP and proprietary systems.

Continuous improvement (kaizen) includes evaluation of one or more of:

time required

resources used

resultant quality

other aspects relevant to the process.

Stages where value stream actions may occur include one or more of:

sales outlet/representative

information gathering, data analysis and research

product design

raw material sourcing

intermediate processing

final assembler/collation/preparation

support services (e.g. accounting, finance and legal)

storage and delivery to customer

after market support.

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Identify competitive systems and practices relevant to changes in own work. 
Examine changes to work flow. 
Examine changes to equipment/process/physical environment. 
Examine changes to work relationship with team members and other teams. 
Examine changes to data collection needs. 
Examine changed work for impacts on health, safety and environment (HSE). 
Examine changes to quality requirements. 
Identify any additional individual skill needs. 
Identify other areas requiring assistance. 
Review changes which may have an adverse impact with team leader. 
Adopt changes to individual work practice. 
Seek assistance in gathering/processing data, as required. 
Implement the data collection/processing and take actions on resulting information in accordance with procedures. 
Seek assistance/training to meet needs caused by change. 
Critically examine all changes. 
Identify impacts of changes both up and down the immediate value stream. 
Identify areas for improvement. 
Make recommendations for improvement in accordance with procedures. 

Forms

Assessment Cover Sheet

MSS402010 - Manage the impact of change on own work
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:

Assessment Record Sheet

MSS402010 - Manage the impact of change on own work

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: